FAQS & Site Regulations

Do you offer refunds?

Unfortunately we don’t, but if you have a problem please ring or email and we will try and accommodate you.

What time can I arrive?

In general you can arrive anytime, but with electric pitches and bell tents we can not guarantee that they are free before midday during high season.

How big are the pitches?

Electric hook up pitches are approximately 30 foot by any length that you require, non electric pitches are the size of your tent, caravan, motor home, camper van and yes you can park next to your tent.

Do you allow dogs on site?

Yes we do, all dogs must be kept on a lead and picked up after.

How far away from the beach/village are you?

We are 3/4 of a mile from Woolacombe village, beach, you can walk it, there are footpaths either side, or direct route straight down the road, but we are above the beach so it isn’t a flat walk, and the footpaths do have livestock on them, and aren’t suitable for buggies, pushchairs.

Can I book one night? Do I have to book Saturday to Saturday?

You can book as many or as little of nights that you require, and from any day, it does not have to be Saturday to Saturday, static caravan is the only ones that have a minimum 3 night booking.

Can I pitch by my friends?

We will do our best to get you pitched with your friends and family, this is easier if you both have the same choice of pitch, for example if you all book electric hook up, or you all book non-electric, but we cannot guarantee it.

Do you take groups?

We take family groups, with children, we do not take large groups of adults.

Do you allow under 18’s on site without a parent?

No, we do not allow under 18’s on site without a parent.

Do you allow supermarket deliveries on site?

In short, NO, we have a fully stocked shop on site and it has been noted by other customers that we are cheaper than some supermarkets.

Do you allow BBQ’s on site.

Yes we do , we do not allow open fires.

 

Site Regulations

We are a quiet family run, family friendly campsite. We do not except single sex groups or under 18’s

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  • We do not except single sex groups or under 18’s.
  • We do not except groups, such as single sex groups or under 18’s.
  • We will allow family groups (parents with children from 0-15). If we see groups forming, we will ask you to leave.
  • Speed limit on site 5mph.
  • No open fires.
  • All dogs on leads, you are responsible for your pets, please clean up after them.
  • Your pitch must be kept clean and tidy at all times, all rubbish to be put in marked bins.
  • Please keep noise to a minimum through the day and no noise will be tolerated after 10pm.
  • We will not be held responsible for any loss or damage to personal property on site.
  • Your booking tag must be displayed at the front of your tent, motor home or caravan.
  • All pitches to be vacated by 12pm on departure date, if you would like to re-book please do so by 11am.
  • An adult must supervise children at all times.
  • We reserve the right to refuse any booking.
  • We do not give refunds under any circumstances, if you have a problem with your booking, please contact us and we will try to sort something out for you.

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